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Sub-processors
These integrations process data used to run PolyQ Intake. The data involved depends on the features you use.
| Provider | Purpose & data | Location |
|---|---|---|
| Amazon Web Services | Application hosting, identity, database, file storage, and background jobs. Account details, interview records, extracted answers, uploaded documents and images, billing records, and operational logs. | Application resources are configured for us-east-1; CDN delivery is global. |
| ElevenLabs | Voice interviews, transcription, agent tools, and knowledge documents. Interview audio and transcripts, prompts, knowledge documents, and scoring inputs. | Depends on the provider account and agreement. |
| OpenAI | Generates interview configuration and summarizes individual or aggregated interviews. Interview transcripts and structured answer/summary inputs, extracted document text, setup transcripts, notes, and questionnaire drafts. | Depends on the provider account and agreement. |
| Stripe | Checkout, payments, and receipts. Billing contact and payment details submitted through Stripe, purchase amount, and account reference. | Depends on the provider account and agreement. |
| Upstash | Rate limiting, interview recovery, live state, and configuration jobs. Live transcript turns, structured answers, scores, identifiers, extracted document text, setup notes, and configuration drafts. Expiration periods vary by record type. | Depends on the configured Redis database. |
| Resend | Transactional email when enabled. Recipient addresses and notification message content. | Depends on the provider account and agreement. |
For current agreements, retention settings, processing locations, and model data-use terms, contact security@polyq.ai. Provider certifications do not establish certification of PolyQ Intake. Confirm the contractual requirements for your intended use before submitting regulated data.